Contact Us Online

Get in touch via our online platform

What is Anima?

Anima seamlessly and confidentially integrates with your medical record bringing improvements to how you access care and appointments and how our staff assess your condition. While you are still able to call the surgery, the online triage form through Anima will ask you the same questions, streamlining the process. This is another option for our patients to use to contact us about a medical problem, admin request or ask a simple question.

This practice accepts online consultation requests and queries during opening hours (8:00am to 6:30pm).

To ensure safe and effective care for our patients, we may limit the number of urgent online consultation requests we accept each day. Once this limit is reached, we will continue to accept non-urgent/routine requests during opening hours.

Submit your request online

Patients registered at the practice now need to use this form to submit requests for most medical and administrative problems and enquiries, including requests for a GP appointment.

Urgent Medical Advice

For Urgent Medical Advice when only non-urgent/routine online consultation requests are available:

Between 8:00am and 6pm:

• Call the practice on 01732 849980
• Visit NHS 111 online or call 111

Between 6:00pm and 6:30pm:

• Call IC24 on 0300 5555 252
• Visit NHS 111 online or call 111

Outside of practice hours (before 8:00am or after 6:30pm):

• Visit NHS 111 online or call 111

In an Emergency:

• Call 999 or go to your nearest A&E